Business Operations Coordinator - Montgomery, NY

Hudson Valley Bookkeeping, Inc. – Montgomery, NY

Just graduated? Put your business degree to work with a role that will jump-start your career!

At Hudson Valley Bookkeeping, a Business Operations Coordinator plays a vital role in ensuring the smooth and efficient day-to-day functioning of a business. The duties are a mix of marketing, data analytics, project assistance, and administrative support. This is a full-time, in-person position located at our Montgomery, NY office.

We are seeking a highly organized and detail-oriented new college graduate to provide operational support to our team. The ideal candidate will be a proactive problem-solver with strong communication skills and a proven ability to manage multiple tasks in a fast-paced environment. This role is crucial to ensuring our daily business functions run smoothly and efficiently. This role requires a keen eye for detail, strong analytical skills, and a commitment to maintaining a seamless operational workflow.

Pay: $23.00 to $26.00. 

Marketing: 

• Database Management: Maintain and organize the client and lead database, ensuring all contact information and company details are accurate for effective communication. This includes segmenting lists for specific campaigns and new client outreach.
• Lead Nurturing: Proactively follow up with potential leads to nurture relationships. You will be responsible for tracking these interactions and providing regular updates to the team.
• Marketing Support: Assist with the development and execution of email marketing campaigns by preparing lists and monitoring key metrics such as open rates and click-through rates. 

Data Analytics & Reporting:

• Assist with the preparation and analysis of reports on operational performance and key metrics.
• Assist in tracking key metrics, such as website traffic, social media engagement, and recruiting pipeline data.
• Prepare clear and concise reports using tools like Excel/Google Sheets.
• Help identify trends and patterns in data to support business decisions and strategy.
• Ensure data accuracy and integrity across all reports.
• Review job costing and client profitability.  Help determine future pricing strategies.

Human Resources & Recruiting Support:

• Assist with the entire recruitment process.This includes conducting phone screens, coordinating and conducting interviews and posting job descriptions on various platforms and managing applicant submissions.
• Prepare and organize new hire paperwork and assist with the onboarding process.
• Maintain confidential employee records and personnel files.
• Serve as a point of contact for internal team members regarding administrative and HR-related questions.

Administrative & Operations:

• Provide general administrative support to the leadership team and daily operations. This position works directly with the owner.
• Contribute to the development and implementation of new processes to improve operational efficiency.
• Handle incoming client inquiries via phone and email with a high level of professionalism.
• Assist with report generation and file management to ensure operational efficiency.
• Troubleshoot and resolve operational issues.

Qualifications:

• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Proficiency with spreadsheet software (e.g., Microsoft Excel, Google Sheets) is essential, including an ability to use basic formulas for data analysis.
• Familiarity with social media platforms and basic marketing principles is a plus.
• Ability to handle sensitive and confidential information with discretion.
• A proactive mindset and a willingness to take initiative on new tasks.
• College degree in Business, such as an Associate's or BBA.

At Hudson Valley Bookkeeping, Inc., we value our employees and offer a robust compensation and benefits package for this full-time position:

• Competitive hourly pay.
• Comprehensive benefits package, including:
  • Retirement Plan
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Vacation Pay
• The opportunity to work in a collaborative, positive environment.
• Work at our Montgomery, NY office, conveniently located within commutable distance of Dutchess County, Ulster County, and Sullivan County.

If you're a new college graduate with a degree in business, ready to launch your career in a dynamic and fast-paced environment, we encourage you to apply!

Submit your resume and a detailed cover letter below. Please highlight your specific experience with marketing, data analysis, and administrative support, as well as your proficiency with spreadsheet software.

Hudson Valley Bookkeeping, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.